GET A MANAGER TO CONTACT ME

If I could rate this 0 stars I would. I logged a claim on the 18th Sept and still have not received help. I logged a complaint on here on the 22nd Sept and was told it would be resolved. All I get is different people calling me with different updates, one went as far as saying my bumper needs to be replaced which is ridiculous as my claim was for scratched and a dent on the side caused at a mall whilst I was shopping. I have not received feedback on my car hire. and again I mention I have been with MiWay since 2019, have not missed a payment even though the pandemic and my very first time claiming. I need a manager to take over my case, maybe than it will be taken seriously.