1 reviews | Active since Jan 2011
GATVOL!
<p>I hit a pothole on 04/09/16 and submitted a claim the next day for a new runflat tyre. My banking details have been requested on 2 different occasions but no payment made. I have written correpondence from Thebe Moagi confirming my claim payout but still nothing. I've been asked to send through quotes on a new tyre - done. Then I was asked for pictures - done. Then I was told that even though I had sent through pictures, an assessor would come through to 'assess' my car. That too, done. Still nothing from Miway tho. At the start of this process, I was told that the payout would be complete in 3 days! Newsflash: It's been 9 days and nothing! Not even feedback. YOURway sucks with service and delivery! </p>
Good day Uvika,
Thank you for your comments and apologies for the lack of service you experienced!
We’ll get a claims advisor to get in touch to discuss your concerns.
Best regards,
The MiWay Team
Best regards,
Good day Uvika,
Thank you for your comments and apologies for the lack of service you experienced!
We’ll get a claims advisor to get in touch to discuss your concerns.
Best regards,
The MiWay Team
Best regards,
Dear Uvika,
We’re so sorry for letting you down initially and we’ll be sure to pass your feedback on to all involved to make sure this never happens again!
We’re happy to report that we have since authorised your claim and payment has been made as well. Please don’t hesitate to give us shout if you need help with anything else and sorry again for the hassles!
Kind regards,
The MiWay Team
Best regards,
Dear Uvika,
We’re so sorry for letting you down initially and we’ll be sure to pass your feedback on to all involved to make sure this never happens again!
We’re happy to report that we have since authorised your claim and payment has been made as well. Please don’t hesitate to give us shout if you need help with anything else and sorry again for the hassles!
Kind regards,
The MiWay Team
Best regards,
