NS
Nomzamo S
1 reviews | Active since Feb 2017
15 Feb 2023, 13:28
Furious
I am disgusted in the manner which MIWay and their panel beater Renewit Sandton are handling my claim. I had an accident on the 10th of January and today is the 15th of February and my car is still not back. My hired vehicle had to go back on the 12th, I had to take 3 days off to accommodate my car returning today, only to be sent a message that the estimated completion date is now the 22nd. This is absolutely unacceptable and ridiculous. How the hell am I supposed to get to work without my vehicle or the hired vehicle. To top it all off they have the nerve to increase my premiums by over R200, what nonsense is that! When I call into the call centre their representatives don’t have answers!
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Replies (1)MiWay Insurance's replyOfficial
15 Feb 2023, 15:05We don’t like hearing that you’ve been frustrated with our service; please accept our sincere apologies! We’ve let the relevant team know, and someone will be in touch with you soon to sort things out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply15 Feb 2023, 15:05
Official
We don’t like hearing that you’ve been frustrated with our service; please accept our sincere apologies! We’ve let the relevant team know, and someone will be in touch with you soon to sort things out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
