1 reviews | Active since Dec 2013
Full information to assist the client not offered
I had a car accident o the 16th September 2017.It was my first accident. On the 18th September I called miway to try and make a claim. The guy I spoke to adviced me to first look for quotations and advised that because my acce4ss is R4900 if the damage is less then I should fix the car on my own. A few days ago I was told that I should have paid the access and then Miway was going to claim from the person I was in an accident with and my access was going to be paid back. Now I lost R3000.00 as I fixed the car from my pocket.
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
Thanks for taking the time to comment Evelyn!
Ursula has since been in touch to discuss your concerns. She’s also explained the claims process in more detail. Please give us a shout should you need help with anything else.
Kind regards,
The MiWay Team
Thanks for taking the time to comment Evelyn!
Ursula has since been in touch to discuss your concerns. She’s also explained the claims process in more detail. Please give us a shout should you need help with anything else.
Kind regards,
The MiWay Team