Hellopeter
Share Your Experience
DB
Desire B

1 reviews | Active since Dec 2017

10 Aug 2018, 09:05

****ing useless Miway

I am so gatvol... there is no other word!!! I have been struggling to get my car back for almost 3 weeks now! The first week I received updates and when I got to the panel beaters the work done on the car was ****. so I complained to get it done right. no there is complete radio silence from Miway and I actually have been running around to fix this ****!!! On Monday I phoned the panel beaters and I was told I can get my car on Wednesday, I phoned on Wednesday and the receptionist said Prince will phone me back which he didn't. Now when I phoned they are closed and it's Monday.... ***, this is unacceptable , you hear and see all these adverts showing how good Miway is but I have only had a bad experience and all because Miway didn't want to order the original part. Me and my husband has 3 policies with Miway and believe you me I will be cancelling all of them!!!!

0
Replies (5)
DB
Desire B's update10 Aug 2018, 09:17
Reviewer Update
I would like to get to the bottom of this
MiWay Insurance
MiWay Insurance's reply10 Aug 2018, 09:42
Official

We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply13 Aug 2018, 12:38
Official

Thank you for taking the time out to write to us – we are sorry for the delays you’ve experienced with the repairs to your car. We believe that Given has since given you a call to discuss the progress of the repairs and we are happy to hear that you will be able to collect your car today.

Should you need any more help, please don’t hesitate to give us a call.

Best regards,
The MiWay Team

Best regards,

DB
Desire B's update14 Aug 2018, 08:54
Reviewer Update
I called the panel beaters... Because Miway have no communication s****s it seems. You promised on the 10th of August that an agent will call me which they never did, this is really pathetic. I have insurance so you guys can sort the **** out, now I have to it... Why do I have you as my insurance again????
MiWay Insurance
MiWay Insurance's reply14 Aug 2018, 09:12
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Kind regards,
The MiWay Team

Best regards,