TM
Tshosane M
1 reviews | Active since Nov 2020
19 Mar 2021, 09:50
FRUSTRATION WITH APPROVAL OF CLAIM
I wish there was half-a-star of even a quarter-star, that's what I would have given/rated MIWAY for taking for ever to get back to me on a claim for a windscreen. I put my claim on 6 March 2021, even sent an email to Ronny Gololo (the person allocated my claim). Its now 19 March 21, no response, NOTHING. I wish they could delay their debit orders as well.
It's the first time that I encounter such issues with them though.
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MiWay Insurance's replyOfficial
19 Mar 2021, 10:34We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards, The MiWay Team
MiWay Insurance's reply19 Mar 2021, 10:34
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards, The MiWay Team