1 reviews | Active since Feb 2017

14 Mar 2017, 11:19

From Miway to TheirWay#****edOff

<p>MiWay preaches customer centricity but when the time come for them to live up to those values they will take you from piller to post and all that from a lack of communication. I have been waiting now for a a month for the despute department to come back to me regarding my claim and no ones is coming back to me in this regard. I put a review on Hellopeter and the Miway team is quick to respond and thats just to brush me off so that I lower my guard and no action will be taken. I'm really disappointed with such service and remification thereoff. I insist that I get feedack and a plan off action going forward regarding my ***.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply14 Mar 2017, 12:11
Official

Thanks for your comment Kagiso, we will follow up with our Disputes team to see how far they are with your matter.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply15 Mar 2017, 14:36
Official

Apologies for the delays you’ve experienced on recent claim!

Our disputes team has since addressed your concerns with you in more detail and updated you on the outcome of your dispute. Please feel free to be in touch if you need further assistance!


Kind regards,
The MiWay Team