FROM LOYAL CLIENT TO DISSAPOINTED

I have been a loyal client for 11 years and only advocated for Miway and put on positive reviews. Today I am sad and unhappy that I have two complaints:

My vehicle a Toyota Hillux was ****** on 04/07/2020 and was removed from the Miway policy on 09/07/2020. I paid a full premium of R 1600 on 01/07/2020 until 31/07/2020. Now Miway doesn't want to refund me the pro-rata premium from the day the vehicle was removed.

I added a Toyota Etios 2014 on 10/07/2020 and was advised that the premium will be R 2100 and that it's the best they can due due to my profile after the vehicle theft. The consultant also said that it's a high risk vehicle. The Toyota Hilux is number 1 on the list in South Africa and I paid R 1600 for a double cab bakkie. Now they want to charge me R 2100 for a little 1.5 Toyota Etios.