1 reviews | Active since Sept 2016

29 Sept 2016, 21:42

Friendly, personal service

<p>Buhle Nkuna is an asset to Miway. I added some home cover to my existing policy and the quoted premium was R200 more than a competitor. I escalated this to Buhle, who promptly phoned me and tried her best to structure a better deal for me. After some hard work on her part, she was able to not only match, but beat the competition's price.</p> <p> </p> <p>However, her professional, courteous manner and level of knowledge are what really stood out. I didn't struggle to understand her, which is often the case with busy call centre staff, and by the end of the conversation, I felt like I had made a friend.<br /><br />Thanks, Buhle. In a hectic, dog-eat-dog industry, you are miles ahead of any insurance consultant I have spoken to. Very impressed.</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply30 Sept 2016, 08:41
Official

What a lovely compliment for Buhle! Thanks so much for taking a moment out of your day to comment on the efficient service she delivered. We'll be sure to show her the recognition she deserves.

Best regards,
The MiWay Team