1 reviews | Active since Jun 2020
Freedom fighters versus professional employees
MiWay does not have employees anymore but "freedom fighters". This is according to an email that was sent to me which states: "Our freedom fighters are here for you .... ". I was taken aback by these words as I would rather have insurance employees that deliver a professional service to me than people fighting for my freedom, which I do not require as we live in a free and fair democracy. Also the word "fighting" has a negative connotation in most instances. When I spoke to a Service Manager she was only interested in defending this terminology instead of listening to what I was trying to say. Needless to say I'm going to cancel my insurance policy with MiWay as this type of terminology has a negative connotation on the African Continent. There is also a political party in South Africa that refer to themselves as "freedom fighters", so the question now arises: "Does MiWay align itself to a certain political party?"
Best regards,
The MiWay Team
Best regards,
The MiWay Team
