1 reviews | Active since Apr 2014

24 Feb 2017, 09:37

********** life cover

<p><span style="color: #555555; background-color: #ffffff;">A GUY CALLED ME IN JANUARY MPHO SIGUBA ,Selling me a stupid life cover which I have said to him I have a life cover and happy with.He called me and said let's go thought the quote incase you may be interested .We did and I told him unfortunately I don't need a life cover.Today when my car insurance gets debited I seen extra.That IDIOT activated a life cover.Dear MiWay is this how you treat your clients? Or do you train your consultant to ***** from us.What will happen if I look for a new insurance is that what you want us to do to void this nonsense. I need an apology and again my car insurance debit it is the last day do not do naedo on my account.I need a feedback asap and compensation for the call I made today spoke to Lebognv Mokgopha saying your sales team are in a meeting as alwAys an excuse for every company not willing to resolve disputed.I shall reverse the unauthorized debit order and will an apology for the bank reversal., charges and compensation for time wastes on Hello Peter.I am sure Craig Baker didn't start a company like MiWay for people like Mpho Siguba to mess it up..I need feedback.by today or I am taking legal steps.</span></p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Feb 2017, 10:37
Official

Thanks for bringing this to our attention, we do apologise for any hassles you have experienced. We will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply27 Feb 2017, 12:45
Official

Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Inno has since been in touch to make sure all further debits run correctly.

We thank you for giving us another chance to make things right and we urge you to let us know if you need help with anything else!

Best regards,
The MiWay Team