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After being with Miway for Year, i do not remember a time where i didn't need to follow up and beg for service. However this time Miway breached their contract twice. 1. by approving a claim in October and i am yet to get feedback, case still open and nobody bothers to follow up 2. Miway debited in the morning but send me an email at 15:55 to tell me of a premium increase. that **********