AM
Anna M

1 reviews | Active since Jun 2019

15 Mar 2022, 12:18

*****, SELLING OUR PERSONAL INFO

Following up on my previous review, Miway only tried to call back today and it was just them trying to sweep everything under the carpet without taking any accountability and showing me how everything went wrong.

They do not have any respect for their client, Madelaine Maritz called me with the intention to just apologize without having to give me the answers on how this happened. Mi way is selling our personal information to their broker buddies cause now they are changing the story and starting to blame the other company and it is all lies, I would wish for my matter to be escalated so that I can deal with someone who is ready to give me answers.

Madailene just hang the phone on me while I was talking and careless about what I wanted as the client, Miway has no customer value.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Mar 2022, 13:57
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. 
Best regards,
The MiWay Team