1 reviews | Active since Nov 2016

13 Dec 2016, 05:17

*****!!!!

<p>Miway is still debiting my account when I've been cancelling my policy for about 5 times now. I can't call in 5 times to cancel my policy and each time you say it's done, then you debit my account everyday with small amounts. Reporting this to the Ombudsman. I've had it with the horrible serviuce and disregard for your customers.</p>

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply13 Dec 2016, 08:36
Official

We do apologise for any inconvenience you experienced. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

's update13 Dec 2016, 08:59
Reviewer Update

Been calling in all morning and no one is available to assist me. Really frustrated wih this company been having the worst experiences with Miway. I've had to move my funds in my back account to another account because everyday with no fail a small amount gets debited from my account. And the bank charges I'm being charged for this nonsense???? Can you just cancel my policy !!!!

MiWay Insurance
MiWay Insurance's reply13 Dec 2016, 15:59
Official

We’re so sorry for upsetting you, and we assure you that it is never our intention to do so. We hereby confirm that Buhle has been in touch to assist you with your debit query and also explained what is needed to speed up your refund on the bank charges.

We urge you to give us a shout if you need anything else!

Best regards,
The MiWay Team

Best regards,