1 reviews | Active since May 2011

06 Jul 2019, 16:00

Foul play

I had an accident jus after midnight 2and half years ago due to the fact that someone driving an armed response car was chasing me. I claimed from my way and they declined my claim “on balance of probabilities” that I was drunk due to their assumptions that people that drive those hours are drunks. No breathalyzer nor blood was taken by the police during their routine documenting of accidents. I then took up the case with my lawyers and MI Way simply don’t come to court. When ever they realize that the case is about to be decided during their absence that’s when they come and give an excuse so as to drag the case. I don’t have a car close to 3 years now and my income and my family are affected because I can’t get to work mostly since I’m a shift worker. I travel over 70km daily by taxi and if I’m knocking off anytime after 6pm I don’t get transport home since there’s no taxis to my area. Uber costs me over R500 per trip. Miway has destroyed my life and please someone help

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Jul 2019, 17:44
Official
Thank you for your feedback – this doesn’t sound right at all! We have escalated your query, and our team will look into what happened and get back to you with proper feedback. In the meantime, please know that we are committed to delivering world-class service and to fix things when they go wrong.  Best regards,
 The MiWay Team
 

Best regards,