MR
Molefe R

1 reviews | Active since Dec 2019

30 Dec 2019, 13:38

Flat Battery

<div>This morning, I logged claim via the APP, within a minute, I received a call from Ayanda Libala, she was so helpful all the way, she was articulate and understanding, regarding my issue. Within Minutes the guys from a tow company (Tow Instruction) were there to assist, William and Charles were very helpful even though, my battery was completely dead. I called in again to have the car towed to the nearest battery center and I spoke to Lethabo Hlabyago, she was very helpful, with getting my car to a battery center and after an hour i got a courtesy call from her to check if my issue was resolved. This is the best ever service I've got in very long time. I am very happy that I am a Miway client.</div>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply30 Dec 2019, 14:34
Official
We love that our team made such a lasting impression on you! Thanks for sharing your service experience with us and for complimenting them on their excellent customer service.
Best regards,
The MiWay Team
MiWay Insurance
MiWay Insurance's reply30 Dec 2019, 14:35
Official
We really appreciate the positive review for Ayanda and we’re sure that she will too. Thanks so much! Best regards,
 The MiWay Team