1 reviews | Active since Nov 2019
FirstHelp Banfield Road crools
This review is not entirely about MiWay but rather about their choice of partners. On the 29th of November I had an incident where 2 of my tires got damaged because of a very bad pothole. My car had to was towed as instructed by my insurer, MiWay. The following days were good because I received constant updates from MiWay consultants. I have the MiMotor combo so I didn't have to claim from my main policy. MiWay paid out for the damages in about 2 weeks. The problem started when I had to fetch my car. Nobody seemed to know where my car was towed to. I had to take steps myself and call the guy who towed my car to fins out where it was taken. It was apparently taken to FirstHelp, Banfield road, Randburg. I went there today, 14th of December. I had to organize someone else to tow the car to the nearest tire shop, which I didn't mind. But upon inspecting my car I found 1. that the emblem/badge on the front was damaged and basically falling off. 2. My prescription sunglasses were ****** along with my earphones. 3. Unopened tools and accessories I had received as a gift from the dealership I bought my car from were also ******. I spoke to the people working at the yard but nobody seemed to know who took my belongings. I spoke to a couple of people around there and they told me that even parts get ****** from cars there and put in other cars. Making me wonder if they didn't tamper with any parts from my car. I sincerely hope MiWay reconsiders their relationship with these ******
The MiWay Team
The MiWay Team
