LD
Lebo D

1 reviews | Active since Jan 2017

30 Jan 2017, 02:07

Finding excuses to reject claims

<p>After traumatic hijack ordeal. Miway found every reason to reject our claim. Excuse being some misrepresentation, some prior claim not disclosed. Sales agent insisted on telling them what we can remember, and we give them all access to check and verify with previous insurances as we can't recall all incidents. Now they are not taking any responsibility. Why do all the verifications after claims and not prior. I curse the day I joined this insurance. After all they did to make us join. Was very happy at first for women for years. . Never had issues with any claim. Then I joined this company. So this is trick for miway not to pay... </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply30 Jan 2017, 08:08
Official

We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply02 Feb 2017, 11:47
Official

We have tried getting hold of you but we were unfortunately unable to reach you. Please give us a call as soon as you have a minute!


Kind regards,
The MiWay Team