1 reviews | Active since Aug 2012
Finally! A happy Client Thanks to Maitumelo
I was honestly calling to cancel my policy with miway, firstly I was just fed up with the mistakes I had on my policy, incorrect info and had called prior to try and rectify it with no success, then the high premium and access, I had been with miway since 2011. . and had 2 small claims, so I started to shop around for a better deal which I found, I have previously received great service from miway and it pained me that I had to leave but I also had to do what's best for me and I wasn't happy with what had been happening with my policy lately. so this morning when I picked up the phone to say my goodbyes to miway, I never expected to receive the great service I did from Maitumelo, she actually listened and understood my problems and helped solve them swiftly without even missing a beat. I commend you for loving and taking your job seriously, for the great customer service and making me feel like a valued client. much appreciated and for that! miway still has me as a client thanks to you!
We're really sorry to hear you were upset and for the lapse of service on our side. Thanks for allowing Maitumelo to save the day with her outstanding service delivery. We're thrilled she was able to assist and keep you with us at the same time. We'll be sure to recognise her hard work and dedication!
Kind regards,
The MiWay Team
We're really sorry to hear you were upset and for the lapse of service on our side. Thanks for allowing Maitumelo to save the day with her outstanding service delivery. We're thrilled she was able to assist and keep you with us at the same time. We'll be sure to recognise her hard work and dedication!
Kind regards,
The MiWay Team
