Feedback and Turnaround time

<p>Claim submitted on the 14th Nov, for lightning damage to a router. First response received 3 days letter, where I had to follow up with Miway to inquire has my claim even been received or acknowledged. Then a 3rd party was sent out to assess the router the following monday 21st Nov and a receipt provided. Still no feedback other than a request to prove I have had uninterrupted contents cover, which previous info was also disclosed over 3days when I was moving to Miway, and again i provided sufficient documentation to prove I have had uninterrupted cover. Still no feedback was provided, i sent a query via the website requesting feedback and why is this taking so long. Today is the 28th and still no feedback has been provided.</p> <p> </p> <p>Miway seriously, this should of been handled quickly and is shocking tour turnaround times. I want this matter finalised immediately.</p>