Fed up

<p>I have spoken to a consultant on 23 January about a claim, I woukd have receive a sms with details to dat nothing came through and he promised me that someone will get in touch with me to organize for a day to come and have a look at the damaged appliances well guess what no one phone me??? Tell my miway do you await your payment from me every month? So why do I have to wait for the prober assistance from you? </p>