LS
Lasi S

1 reviews | Active since Nov 2015

12 Apr 2017, 22:26

Fantastic Experience!!!!

<p>On Saturday the 08/04/2017 I had Mechanical issues with my car , I then called MIWAY road assist I spoke to an agent Sesi Phasa I was happy on how she dealt with my call not only did she allocate a towing service for me but she was able to point out my location as I was battling to explain my position, this clearly informs you that the agent takes time to learn & understands our SA roads making it easier for clients like myself that battle with directions, I was happy with her professionalism and stewardship shown.</p> <p> </p> <p>A follow up call was made to me by Ntokozo Sibeko to check if the towing service found me and if i arrived home safely , I was pleased with the empathy & compassion shown by him..</p> <p> </p> <p>I must say the two agent truly showed me how it feels to be a client at MIWAY. By the way am pleased with the reasonable premuim qouted to me regardless of my previous claims. Thank you MIWAY.</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Apr 2017, 08:31
Official

This is the kind of feedback we love to hear! Your safety is a priority to us and we are happy to hear that Sesi and Ntokozo made sure they impress you with their outstanding service delivery.

Thanks for sharing your experience with us, we promise to high five them for doing a great job.

Best regards,
The MiWay Team

Best regards,