EG
Esme G

1 reviews | Active since Jun 2014

26 Oct 2020, 12:53

FANTASTIC Client Service - ENOCK LAMOLA

Yesterday my daughter had an accident with her vehicle which is insured by MiWay. We received the MOST fantastic client service from Enock Lamola. He was super efficient, calm and friendly in a hectic situation. Within minutes of reporting the accident to him, he was on the phone with my daughter, there was a MiWay approved tow truck, ambulance and police services on the scene. We were SUPER impressed with the FANTASTIC service. Enock also continuously throughout the day phoned to follow up on how my daughter is doing and if there is anything else we need. THANK YOU Enock and MiWay, you really deserve more than the 5 stars I can give you on this review. Please keep up the great work and once again THANK YOU!!

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply26 Oct 2020, 14:37
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s wonderful to hear that Enock is so enthusiastic about delivering awesome service, and we really appreciate the time you took to let us know your feedback! Best regards,
The MiWay Team
EG
Esme G's update27 Oct 2020, 17:04
Reviewer Update
Dear MiWay Team,

I would also like to thank Pule Tshwale who has been an ABSOLUTE star during this whole process in getting my car claim arranged. He is very friendly, extremely efficient and truly a pleasure to deal with. He's going the extra mile with a smile and really doing your brand proud. WELL DONE PULE and keep up the great work! I've been with MiWay for manyyy years and THIS is why I will never change... great affordable insurance with a FABULOUSLY caring customer service team. WELL DONE!!