KC
Katharine C
1 reviews | Active since Nov 2021
24 Mar 2026, 13:25
Falsely accused of swearing by call centre agent -
I recieved a phone call from Miway insurance and when I queried why it would take 5 minutes to give me a quote - the agent accused me of swearing and ended call. I did not swear but found unfair accusations very aggressive. They lost a potential customer
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MiWay Insurance's replyOfficial
24 Mar 2026, 13:25It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply24 Mar 2026, 13:25
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team