1 reviews | Active since Jan 2012
<p>We took up a business cover last month. And the agent who assisted us Shaun gave us a false premium just to win us from Outsurance. He wasted our time with wrong information only to find out now that we are not properly covered. We wanted to add an extra car to our policy but cannot do so because of lack of consistency from Miway. We have asked for Sean to call my husband and myself back so he can fix this but he is avoiding us. Such bad service and lack of appreciate for customers'time and customer values is not what I expected whrn i move from my previous insurance company. I need to include additional car to this policy at the same premium as the other 2 vehicles. I will never recommend you guys to anyone. Your service is bad with disloyal representative.</p> <p>2nd issue is policy was schedule for payment every 1st day of the month. I was shocked to receive a debit order on the 25th. There was no money in my account therefore payment bounced and this has caused me a bad credit profile plus banking charges. i called on friday for someone to advise how Miway is going to fix this mess, I left messages and still no one bothered to call. why do you even bother marketing this company if you cant even get a debit order date right? I need my name to be cleared before COB tomorrow and bank charges to be paid before COB tomorrow.</p>
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
Best regards,
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
Best regards,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Magdeline has since been in touch to make sure all further debits run correctly.
We thank you for giving us another chance to make things right and we urge you to let us know if you need help with anything else!
Best regards,
The MiWay Team
Best regards,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Magdeline has since been in touch to make sure all further debits run correctly.
We thank you for giving us another chance to make things right and we urge you to let us know if you need help with anything else!
Best regards,
The MiWay Team
Best regards,
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