MG
Mergan G

1 reviews | Active since Aug 2016

20 Jun 2018, 15:21

False Marketing

What waste of time. Miway contacted me and said that if they cannot better my current premium that they will give me R400. After the quote was processed over the phone, my premium was cheaper. I was advised to send proof of my current premium to Miway in order to qualify for the R400 promotion, to which I did. Now Miway wants to match my current premium and not give me the R400. This is false marketing.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply20 Jun 2018, 15:24
Official

We’re so sorry to hear this and we can assure you that this is not the MiWay way. An agent will be in touch to assist you.

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply22 Jun 2018, 15:54
Official

We apologise for the delay in assisting you with your R400 challenge request. Liyana has been in contact with you to assist with your query.

If you need any assistance in future, please do not hesitate to contact us on ***.

Kind regards,
The MiWay Team

Best regards,