1 reviews | Active since Oct 2016

22 Aug 2017, 11:33

False information on first time experience

I just signed up for MiWay insurance and everything went smoothly besides the fact that the agent told me that i will be paying R409 on my first premium including R100 joining fee but the documents say R609 including R300 joining fee of which i didn't agree to. When i called them back they said it was a mistake. Please get your figures right before signing us up, some of us work with budgets. I am really not happy

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply22 Aug 2017, 11:40
Official

We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. One of our agents will be in touch to discuss your concerns.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply22 Aug 2017, 17:11
Official

We’re really sorry for not getting things right the first time around – we’ll pass the feedback on to all involved to ensure this doesn’t happen again. Thanks for giving Inno a chance to make things right and please let us know if you need help with anything else!

Kind regards,
The MiWay Team

Best regards,