1 reviews | Active since May 2018
False information and Manipulating clients
I would like to bring this forth about the kind of manipulation Mi Way insurance is conducting to lure clients to sign up for their policy. On 08/05/2018, I received a call from one of their call centre agents proposing a challenge of beating my current insurance policy and if they don't beat current insurance they will give me R400. With interest. I participated. He then conducted a questionnaire and when we were done he couldn't beat up my insurance. He then requested me to send a proof of my insurance package so that they can have it on record. By then he said their financial department will contact me for banking details. I waited and after 2 days the same agent called me with the same comparison of my current insurance policy. Still he couldn't beat up the package. I, further, asked about the agreement of the R400 challenge. He simply hung up. I was getting frustrated because they asked for my insurance policy documents, which are deemed as "confidential" but because there was an agreement in between, I feel there was a breach of agreement which was not met. I then sent a facebook messenger to MiWay Page and they rep****. I got a call from one of the agent team leader. I explained on what transpired. Instead of promising the payment he also wanted to do his own comparison. I wasn't interested at all and he promised to get back on me at a later stage. I am writing this to expose MiWay as a big company with so much lies and promising false information as well as manipulating clients' information.
My current policy no. ********** 5*003
We are really sorry to hear that you feel let down. We have passed your message on to our Sales team and someone will be in touch to discuss your concerns .
Kind regards,
The MiWay Team
We are really sorry to hear that you feel let down. We have passed your message on to our Sales team and someone will be in touch to discuss your concerns .
Kind regards,
The MiWay Team
We’re sorry for the delay regarding your R400 challenge query. ****er has been in contact with you to resolve your query.
If you need any further assistance, please feel free to call us at ***.
Kind regards,
The MiWay Team
We’re sorry for the delay regarding your R400 challenge query. ****er has been in contact with you to resolve your query.
If you need any further assistance, please feel free to call us at ***.
Kind regards,
The MiWay Team
