BB
Bryan B

1 reviews | Active since Jun 2012

04 Apr 2023, 09:40

False info and no feedback

Very hot and cold, direct communication with their front line is great, then zero feedback or response from their claims agents. Systems are always given false information Remember, you can make changes to your existing MiWay policy or lodge a claim by using our mobile app. https://www.miway.co.za/mobile-app - No it doesn't !! You can update your address by clicking on the following link (https://miwayselfservice.page.link/address-change), - No it doesn't !!

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Apr 2023, 16:06
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you. 
 
Best regards,
The MiWay Team