PS
Patrick S

1 reviews | Active since May 2019

28 May 2019, 13:11

False cover and dishonest police.

Hi! In 2015 I bought a hand gun about R11 000 with doubts to ever replace it with the same range and amount should anything happen to it. I decided to look for an insurance cover. I went to the gun shop and I was advised to see pg insurance but couldn't get helped. I was then told about miway and I call them explaining my gun cover intention. Their response was yes but can be done with a household cover where by my gun will be covered for 15000 seperately + household extimated to 40000 but will be covered for 50000. I asked them how can a 13000 gun value be 15000 on claim, is it realistic the answer was yes. Secondly I asked them if the infleting of 40000 house hold to 50000 has to do with increasing their premiums. The answer was no and further said if It can happen that one day I found my house empty due to burglary etc, they will pay the whole 50000 regardless of the cost of what was in. I accepted the cover. Premiums went through as normal up until 2017 September 19th when I got car hijacked and kidnapped loosing my car, my gun and some house hold. 1.Having reported it to the police station miway was informed,they refuse paying for a anything that was covered by them. 2 The combi that they were using during hijack arrived at the police station with the k9 police on the very same day while i was opening a case. Suspect said to be known and had hope to recover my belongings. Till today nothing happened.

Do I have a break through in this incident. Thanks.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 May 2019, 13:20
Official
We’re so sorry to hear that your recent experience with us has not been a pleasant one! One of our agents will be in touch to discuss your concerns with you in more detail and to see how we can make things right. 
Best regards,
The MiWay Team