False advertising. wher is this 25%off. i need it

hi i recently saw a 25% off wen u join miway on FB. but wen i put my details the call center guys DO NOT KNOW about this. what is yalls guy main aim for this. why are you guys misleading us. i had to BEG for a discout that u guys said u are giving. now i had to take insurance without your promises. iv made a qoute with u guys. i still need the Facebook discount you guys are talking about. somebody must give me. you guys need to get your act together plz.