False Advertising

I was contacted on the 14th January 2017 by a MiWay consultant ( Thabiso Tshabalala) who wished to challenge the current Insurance that I have in place. He also told me that if MiWay could not beat or better my current Insurance, I would be given R 400 . All the relevant conversations took place and after it was found that MiWay could not beat the current Insurance that I have and I was told to forward my current policy schedule in exchange for the R 400 remuneration. I did this on the 18th December 2017 and the never contacted me. The return correspondence was that I will be contacted within 72 hours and still I have not been contacted. I called them and they claim that my policy schedule was not in PDF form and had to my policy schedule 3 times and each for me to get a feedback I must call them . then on the 18th January 2018 I received an email saying miway is offering me an proposed insurance To me and when I called them back Thabiso Tshabalala said they won’t remunerate me but can only offer me an insurance, this looks like a **** that MiWay is carrying out just to have a peak at what other policies out there look like. Mybe an Obudsman can give me a better solution, My name is Mr Rethabile Manana, id no. ********** 609082 and contact numbers are ********** 299 or ********** 602: ref no P ********** 3