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Ahmed D

1 reviews | Active since Jul 2011

03 May 2017, 12:14

**** parts used for repair

<p>So my car recently had a small fender bender, car is insured with miway.</p> <p>Car was repaired by renew-it sandton who advised instruction came from miway to use a non-original headlight because my car is out of warranty. Does that mean miway use low quality parts just because its out of motor plan. Why dont they mention this when the policy is taken up like they mention their 100 other questions.</p> <p> </p> <p>This is going to lower my resale value and I also dont know whether these lights will fade etc as they not the same quality as the original part.</p> <p> </p> <p>Prior to the incident my car had original parts.</p> <p>Miway call centre says theres nothing they can do</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply03 May 2017, 12:39
Official

Thanks for taking a moment out of your day to comment. We will be in touch to discuss your concerns with you in more detail.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply15 May 2017, 16:17
Official

Thanks for the note Ahmed!

Zukisa has since been in touch to discuss your concerns in more detail, and we’re sorry to hear that you feel this way. We urge you to give us a shout if you require anything else!


Kind regards,
The MiWay Team