MD
Mzwakhe D

1 reviews | Active since Sept 2019

10 Mar 2021, 12:57

Faith restored

I had an accident 1 Jan and have been struggling to get assistance from Miway since. Even logging the claims was a hassle. My claim handler didn't call at any point to update me on my car repair, had to call weekly, sometimes daily, just to get an update. I had given up on Miway until I got in touch with Thabiso. I'm giving this a 4 star because the service I received before Thabiso was really terrible, made me feel as if Miway doesn't honestly care.

Dealing with Thabiso Dibakwane was a great pleasure, he's been excellent and other staff from Miway should take a whole chapter out of his book - not just a page. Miway is lucky to have someone like you who cares.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Mar 2021, 15:14
Official
Wow – we are so glad to hear that Thabiso went out of his way to deliver such world-class service! Thanks for showing him the recognition he deserves and for sharing your positive service experience with us. 
 
Best regards,
The MiWay Team