SS
Samukelisiwe S

1 reviews | Active since May 2013

08 Feb 2018, 10:22

FAILURE TO RESPOND

I've been trying to cancel my car insurance that I have with Miway since last week Thursday. I called on Thursday morning and that guy told me consultant who deals with cancellation are busy they will call me back, first that guys did not take any of my details or ask me if my details have change or not. I have used app, their web to try to cancelled insurance but still no call. reference number: ********** 41. It confusing how they immediately call you when one is requested quote

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Replies (2)
MiWay Insurance
MiWay Insurance's reply08 Feb 2018, 10:29
Official

Thank you for taking the time to write to us. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply08 Mar 2018, 16:06
Official

Please accept our sincere apology for not getting back to you on time initially - please be assured that this is not the MiWay Way. We appreciate the opportunity given to Asisipho to step in and help.

Please don’t hesitate to give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team

Best regards,