WM
William M
1 reviews | Active since Sept 2016
10 Jan 2022, 11:32
Failure to action requests sent via your App.
What is the point of having the MiWay App while you ignore the request sent through the App? Why even have those options available on your App if you do not action them. I changed my banking details on your App but you still processed the debit order from my old bank.
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Replies (1)
MiWay Insurance's replyOfficial
10 Jan 2022, 12:13We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply10 Jan 2022, 12:13
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team