TM
Tshililo M

1 reviews | Active since May 2023

09 May 2023, 09:43

Extremely poor service, actually Miway is a ****.

I have a policy for house content with my way, and when my refrigerator broke down I open a claim with them which they rejected it with a flimsy reason. This is because they don't want to pay ,they only wanted me to pay the premium, which since I had this policy with them I have never to pay, my policy is always up to date but when its time for me to claim they refuse .This is a ****.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 May 2023, 09:44
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team