NB
Napoleon B

1 reviews | Active since Aug 2018

24 Aug 2018, 13:16

Extremely poor service

My experience with Miway has been a nightmare since day one. They were unable to smell day policy document due to an incorrect email adress which I tried on numerous occasions to rectify. The most recent incident was a call centre yelling me they cannot insure my sons mobile device because the agent says he does not live with me.

Shocking tp say the least from one of the so called leading insurers in this country.

As I type this comment I've been put on hold but without any acknowledgement from a manager by the name of Clement who threatened to drop the call in my ear.

Very angry and dissapointed miway client.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Aug 2018, 13:26
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued. We have passed your message on and someone will be in touch to discuss your concerns

Kind regards,
The MiWay Team

Best regards,