BA
Basheer A

1 reviews | Active since Oct 2024

26 Oct 2024, 18:58

Extremely Frustrating Experience with MiWay Insurance

Rating: 1/5

I've been waiting for over two months for MiWay Insurance to repair my vehicle, and the lack of communication and updates has been appalling. Despite numerous calls and emails, I've received zero feedback on the status of my claim.

The delay has caused significant inconvenience, and the absence of transparency has left me feeling neglected. As a policyholder, I expect prompt service and clear communication.

MiWay's inefficiency has led to:

- Unnecessary delays - Lack of communication - Unresolved issues - Poor customer service

Until they improve their claims processing and communication, I would caution others against choosing MiWay Insurance.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Oct 2024, 19:00
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team