Extremely disappointed with your service

I am extremely dissatisfied with the experience that I got. My debit order was unpaid on the 20th On 21st I charted with one of your professionals requesting for a payment link. The link was sent later that afternoon and the payment made that day.

On the 6th of August a debit order was app**** to my account resulting to an unpaid debit order charged by my bank. And the audesity to send me such a text "MiWay did not receive your premium. You have no cover for period 20/07 - 19/08. We may submit your next debit earlier to ensure cover from 20/08 onwards. Ref#: P***5" don't you check your records.

Please rectify this and pay the R150 charge that was billed by my bank for your unauthorized debit