1 reviews | Active since Nov 2024
Extremely Disappointed with MiWay and Renew-It Sandton
I am deeply dissatisfied with the service I received from MiWay Insurance and their panel beater, Renew-It Sandton. After an accident, my car was sent to Renew-It Sandton for repairs, but the work was far from professional. The bumper is falling off, and the shock mount, which was damaged in the accident, was not replaced.
To make matters worse, Renew-It acknowledged their mistake and requested MiWay's approval to fix what they initially missed. However, I am still waiting for a call from MiWay to address these unresolved issues. The lack of urgency and accountability is unacceptable.
It is evident that Renew-It Sandton is unprofessional and should not be entrusted with handling customer vehicles. MiWay’s failure to ensure proper service from their panel beaters reflects poorly on them as an insurer.
As a result, I have decided to cancel my insurance policy with MiWay due to their unprofessionalism. I sincerely hope they improve their services for the sake of their remaining customers. It's a pity I cannot give a rating lower than one star.
Claim *** Claim date: 24 June 2024
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Good day I hope this email finds you well. I am reaching out with growing frustration regarding the delay in approving the additional repairs for my vehicle, as identified during its time at Renew-it. Every time I call in, I am informed that emails have been sent to you as my assessor. However, it seems my case has been completely overlooked, and I have not received any updates or resolutions. This lack of communication has become increasingly frustrating and feels highly unprofessional. I urgently need clarity on whether these additional repairs will be approved or not. Please let me know immediately. This situation is not only inconvenient but also unnecessarily costly. I kindly ask that this matter be addressed as a priority, and I look forward to your response today before end of business. Sanele ***
Good day I hope this email finds you well. I am reaching out with growing frustration regarding the delay in approving the additional repairs for my vehicle, as identified during its time at Renew-it. Every time I call in, I am informed that emails have been sent to you as my assessor. However, it seems my case has been completely overlooked, and I have not received any updates or resolutions. This lack of communication has become increasingly frustrating and feels highly unprofessional. I urgently need clarity on whether these additional repairs will be approved or not. Please let me know immediately. This situation is not only inconvenient but also unnecessarily costly. I kindly ask that this matter be addressed as a priority, and I look forward to your response today before end of business. Sanele ***