Extremely disappointed !!!!!!

I joined MiWay insurance thinking that in an event of loss I would not be disadvantaged but that was not the case. I was involved in an accident on the 8th of September 2018 and I'm still in the dark regarding validating my claim, I explained clearly to the assessor that I use my car on a daily basis, going to work and dropping off my kid to school but they just don't care, there is no sense of urgency in processing the claim. I was made to wait for 8 days before the assessor could assess my car and now I'm being told to wait for another week until they appoint a specialist to go and do speed calculations. they even told me that this process could take about 6 weeks before they can validate/ not my claim.

I am currently using Uber as means of transport, costing me about R250 daily, this has put me under immense financial pressure, whereas my Insurance that I trusted soo much is just dragging my claim. it is as if they are trying by all means to put me at wrong and not pay my claim.

Outsurance claims are validated within 48hours but My Trusted Insurance will take about 6 weeks to validate my claim. I'm deeply saddened by this and I do not wish anyone to ever encounter what I just did.

Be really careful when choosing an insurance, they don't work on the best interest of their clients.