TL
Tshepiso L

1 reviews | Active since Jun 2020

03 Jun 2020, 10:38

Extremely Bad Service and Angry

Bad service received from your company. You didnt honour my claim due to being too new and i didnt despute it. ive decided to cancel my policy and now you forcing me to stay with you? ive submitted my cancellation in Mar 2020 & your retention agent contacted me and i still told him that i wasn staying but to dte you still debiting my account.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply03 Jun 2020, 11:03
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around.  Best regards, The MiWay Team 
TL
Tshepiso L's update03 Jun 2020, 11:05
Reviewer Update
i want my account to be refunded today