RB
RITA B
1 reviews | Active since Apr 2015
02 Apr 2015, 13:01
EXPECTING A CALL FOR 3 DAYS
I HAVE SENT AN EMAIL TO MIWAY STATING THAT I HAVE BEEN WRONGLY BILLED. I HAVE BEEN EXPECTING SOMEONE TO CALL ABOUT 3 DAYS NOW. I HAVE NOT BEEN CONTACTED. I AM NOT HAPPY WITH THIS SERVICE.
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MiWay Insurance's replyOfficial
02 Apr 2015, 16:22Hello chrismab21,
We unconditionally apologise for the run around you experienced trying to get this sorted out! Calvin has since managed to contact you to get to the bottom of this and assisted you with the refund procedures for the over debited amount.
We assure you of our commitment to bridge any gaps in our service delivery thanks to your feedback! Please let us know if there's anything else we can help with.
Kind regards,
The MiWay Team
We unconditionally apologise for the run around you experienced trying to get this sorted out! Calvin has since managed to contact you to get to the bottom of this and assisted you with the refund procedures for the over debited amount.
We assure you of our commitment to bridge any gaps in our service delivery thanks to your feedback! Please let us know if there's anything else we can help with.
Kind regards,
The MiWay Team
MiWay Insurance's reply02 Apr 2015, 16:22
Official
Hello chrismab21,
We unconditionally apologise for the run around you experienced trying to get this sorted out! Calvin has since managed to contact you to get to the bottom of this and assisted you with the refund procedures for the over debited amount.
We assure you of our commitment to bridge any gaps in our service delivery thanks to your feedback! Please let us know if there's anything else we can help with.
Kind regards,
The MiWay Team
We unconditionally apologise for the run around you experienced trying to get this sorted out! Calvin has since managed to contact you to get to the bottom of this and assisted you with the refund procedures for the over debited amount.
We assure you of our commitment to bridge any gaps in our service delivery thanks to your feedback! Please let us know if there's anything else we can help with.
Kind regards,
The MiWay Team