EXPECT NO FEEDBACK AND ENDLESS WAITING WHEN YOU CLAIM

I am currently having the most frustrating and *********** service from miway, I'm even relactant to call them miway because they just doing things their way and not considerate about the inconvenience they are causing in ones life.

I had an incident on 5 October where my car caught fire and the bumper got damaged. Contacted them to come and tow my car which was taken to their panel beaters so that they can assess the car. Took a week for me to get concrete information from them after calling each and everyday as they never bothered to update me on what steps they are currently undergoing.

Was then told that the validation process will take 7 - 14 working days. Took them 10 days(2 weeks) to validate my claim after contacting them regularly and pushing for feedback. I asked why it took them so long and was told they are waitng for an email from someone who is utterly ineffecient and has no sense of urgency. With all of this *** happening my car is just parked at their Renew it randburg and no repair services have been initiated on it.

After renew-it received the authorization they told me their turn around time in 15 - 20 days to get the car repaired. Miway took 3 weeks and now Renew it Randburg will take another 3 weeks which in total will be 6 weeks. Why am I being treated this way and do you understand the inconvenience and unplanned costs I have to deal with because of your horrible service.

If you value your life and want piece of mind when in claim stage, I would recommend you STAY AWAY!!!