1 reviews | Active since Nov 2009
exhaurbatint pro-rata debit
<p>I do most of my policy ammendments online in order to try save some money as do most cash strapped individuals.</p> <p>On the 22/06/2017 i added a vehicle to my policy and made some minor house cover amendments and was pretty chuffed with my discount for online changes and additional items covered under the same policy.</p> <p>The savings was R77 and my policy only increased by R97! Happy? Yes, up until the debit order date on the 25th when I recieved a R240.18 pro-rata second debit on my existing R490.46 premium! There goes that so called saving and then some....</p> <p>Instead of taking the balance of the change which is only R97! I get a full debit of the differece without my online savings X3!!! Why even bother doing online then?</p> <p>A call got an appology and that I was at fault because I loaded the changes after Miway's debit loading 7 days before my debit order date. So anyone wishing to make ammendments please take note! Change 7 days before your scheduled debit date to save money!</p> <p> </p> <p>NOT A HAPPY CLIENT!!! </p>
We're sorry to hear that you feel this way. We've passed your message on and someone will be in touch.
Kind regards,
The MiWay Team
We're sorry to hear that you feel this way. We've passed your message on and someone will be in touch.
Kind regards,
The MiWay Team
Thanks for your note and please accept our sincere apology for any inconvenience we have caused you.
Dineo has since called to discuss your concerns with you in more detail and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Thanks for your note and please accept our sincere apology for any inconvenience we have caused you.
Dineo has since called to discuss your concerns with you in more detail and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
