Excess refund to be paid back.

If its time for Miway to do keep you updated they shine brillianty in their absence. I were involved in a accident in April 2019. After obtaining 2 quotations the vehicle were written off. The prosses were done quite fast and nothing to complain about it. But I were not the quilty party and the excess were deducted from the payout.

Now they refer me to the legal department. Querry monthly and only to discover in April 2020 that Miway decided to close the claim without informing me. R5500 for excess and I must just part with it because no one care to phone me or email me to confirm the status of my cliam. After explaining that the third party were quilty they will start the prosses again.

I asked on the 8 th July 2020 via the app to call me back. Almost a week later and still no one from Miway to call me back. And they send a confirmation email that they will call me back. And its not the first time this happened to me.

Its seems the only way to get Miway to communicate with you is through HelloPeter.

So please. I want to know the status of my claim. C ***