AN
Ashley N
1 reviews | Active since Jun 2021
23 Jun 2021, 08:13
Excess money from accident still not recovered
My experience with Miway remains categorised by false promises, deceit and good ol' procrastination, its been 3 years since my accident (2017) wherein I was hit by another car, to this day my excess has not been recovered by MiWay from the other party, 3 years since that accident, and each time I call them I am told stories with no clear answer, the worst insurance company I have ever worked with,
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
23 Jun 2021, 08:51We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologise for the inconvenience you’ve experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply23 Jun 2021, 08:51
Official
We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologise for the inconvenience you’ve experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
AN
Ashley N's updateReviewer Update
14 Jul 2021, 10:26We never received any follow-up call, or email or anything of that nature, and us following up, honestly now this is getting frustrating
AN
Ashley N's update14 Jul 2021, 10:26
Reviewer Update
We never received any follow-up call, or email or anything of that nature, and us following up, honestly now this is getting frustrating