lM
lomile M
1 reviews | Active since Apr 2015
22 Jun 2015, 14:58
excess amount too much
according to the policy i have with miway my excess for the mag wheels claim is a R1000 but i have to pay R2500 when i call and asked why i don't get and answer instead the call centre agent dropped the call in my ear
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Replies (1)
MiWay Insurance's replyOfficial
23 Jun 2015, 12:44Hello lomilem,
Please accept our sincere apology for the lack of service you experienced - we assure you that it is never our intention to frustrate you in any way!
Sanele has since managed to step in and help and he has called to confirm that your excess is R1000.00. Please don't hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Please accept our sincere apology for the lack of service you experienced - we assure you that it is never our intention to frustrate you in any way!
Sanele has since managed to step in and help and he has called to confirm that your excess is R1000.00. Please don't hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply23 Jun 2015, 12:44
Official
Hello lomilem,
Please accept our sincere apology for the lack of service you experienced - we assure you that it is never our intention to frustrate you in any way!
Sanele has since managed to step in and help and he has called to confirm that your excess is R1000.00. Please don't hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Please accept our sincere apology for the lack of service you experienced - we assure you that it is never our intention to frustrate you in any way!
Sanele has since managed to step in and help and he has called to confirm that your excess is R1000.00. Please don't hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Best regards,