MS
Monique S

1 reviews | Active since Aug 2017

26 Aug 2017, 09:15

Excess amount of Miway

My daughter was in a car accident last night. The other driver skipped a red light and drove right into her. I phoned MiWay to help with the claim. How totally disappointing. R10, 000 excess payment even though the accident was not her fault. And they do not negotiate with the driver who was at fault to repair my car. My car is only worth about R60, 000. The adverti*****ts on MiWay is so great. But put in a claim and they slam you with excuses and excess payments. I will not recommend MiWay to anyone. There is a hell of a lot better insurance companies then them. And I will rather advertise this as the BS that they advertise on TV.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply28 Aug 2017, 08:19
Official

We have passed your message on to our Claims team and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply28 Aug 2017, 12:13
Official

We’re sorry to hear you feel this way Monique!

Maureen has since been in touch to discuss your concerns in more detail. She’s also explained the claims process as well as what to expect moving forward. We urge you to give her a call should you need anything else in the interim.

Kind regards,
The MiWay Team